Privacy policy

PRIVACY POLICY

Updated on 28-04-2026

Who We Are

SemTats LLC, dba INKON ("we," "us," or "our") operates the website inkon.co (the "Site"). We are a company that provides high-quality semi-permanent tattoos and related products. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase using our services or otherwise communicate with us.

INKON is powered by Shopify, which enables us to provide the services to you. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Information We Collect
Personal Identification Information

We collect personal identification information from users when they interact with our Site, such as when creating an account, placing an order, subscribing to our newsletter, or contacting customer service. This information may include:

  • Contact Information: Name, address, billing address, shipping address, phone number, and email address.
  • Payment Information: Credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, and payment confirmation. Payment information is processed securely by third-party processors and is not stored on our servers.
  • Account Information: Username, password, security questions, preferences and settings.
  • Transaction Information: Items you view, add to your cart or wishlist, purchase, return, exchange or cancel, and your past transactions.
  • Communications: Information you include in communications with us, for example when sending a customer support inquiry.
Non-Personal Identification Information

We may automatically collect non-personal identification information about users whenever they interact with our Site. This may include:

  • Device Information: Type of browser, device type, operating system, IP address, and other unique identifiers.
  • Usage Information: Information regarding your interaction with the services, including how and when you interact with or navigate the Site, visited pages, visit time and duration, and other usage statistics.
Personal Information Sources

We may collect personal information from the following sources: directly from you (when you create an account, visit or use the services, communicate with us, or otherwise provide us with your personal information); automatically through the services (from your device through the use of cookies and similar technologies); from our service providers (when they collect or process your personal information on our behalf); and from our partners or other third parties.

Cookies and Tracking Technologies

Our Site may use "cookies" to improve user experience. Cookies are small files stored on your device by your web browser to help remember settings and preferences, and track site usage. Users can configure their browser settings to refuse cookies or alert them when cookies are sent.

How We Use Collected Information

We may use your personal information for the following purposes:

  • To Provide and Maintain Our Services: To process orders, manage accounts, fulfill orders, arrange shipping, facilitate returns and exchanges, remember your preferences, provide customer support, and create a customized shopping experience.
  • To Personalize User Experience: Aggregated data may help us understand how users use our Site and improve its functionality, including recommending products related to your purchases.
  • To Improve Our Website: We may use feedback to enhance our products, services, and overall user experience.
  • To Process Payments: Only use submitted information to complete transactions and provide a secure payment and shopping experience.
  • Marketing and Advertising: To send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services, including based on items you previously purchased or added to your cart. You can unsubscribe anytime.
  • Security and Fraud Prevention: To authenticate your account, detect and investigate possible fraudulent, illegal, or malicious activity, and to secure our services.
  • Legal Reasons: To comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, and to enforce or investigate potential violations of our terms or policies.
How We Protect Your Data

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, or disclosure. Sensitive and private data exchanged between the Site and users is encrypted and protected via SSL (Secure Socket Layer) and other digital security measures. We also comply with industry standards for payment card security. Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

Data Sharing and Disclosure

We do not sell, trade, or rent users' personal identification information. However, we may share information:

  • With Shopify, Vendors and Service Providers: We may share information with Shopify and other third-party providers who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With Business and Marketing Partners: To provide marketing services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you for targeted advertising.
  • For Legal Compliance: We may disclose information if required by law or to protect against legal liability.
  • During Business Transfers: In case of a merger, acquisition, or sale, personal data may be transferred.
  • With Your Consent: When you direct, request, or otherwise consent to our disclosure of certain information to third parties.
  • Within Our Corporate Group: With our affiliates or otherwise within our corporate group.
Relationship with Shopify

The services are hosted by Shopify, which collects and processes personal information about your access to and use of the services in order to provide and improve the services for you. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. We use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, along with other merchants and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, such as maintaining your account, providing you with services, complying with legal obligations, resolving disputes, or enforcing applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Access and Update: You have the right to request access to and update your personal information by logging into your account or contacting us.
  • Data Portability: Request a copy of your personal data in a structured format and request that we transfer it to a third party, in certain circumstances.
  • Deletion: Request deletion of your personal data, except data we are required to keep for legal, administrative, or security purposes.
  • Right to Correct: Request that we correct inaccurate personal information we maintain about you.
  • Right to Opt out of Sale or Sharing for Targeted Advertising: Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of processing for "targeted advertising." If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will automatically treat this as a request to opt out for the device and browser you use. To learn more, visit https://globalprivacycontrol.org/.
  • Opt-Out of Marketing: You may opt out of marketing communications at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may also exercise the following rights: objection to processing and restriction of processing (you may have the right to ask us to stop or restrict our processing of personal information for certain purposes); and withdrawal of consent (where we rely on consent to process your personal information, you have the right to withdraw this consent, without affecting the lawfulness of any processing based on your consent before its withdrawal).

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests. You may designate an authorized agent to make requests on your behalf.

Children's Data

The services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

International Transfers

Please note that we may transfer, store, and process your personal data outside the country where you live. Your personal data is also processed by staff and external service providers and partners in these countries. If we transfer your personal data out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or equivalent agreements from the relevant competent authority, unless the data transfer is to a country deemed to ensure an adequate level of protection.

Third Party Websites and Links

The services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision or lodge your complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this policy periodically, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated date at the top of this document indicates the latest revision. We encourage users to review this Privacy Policy occasionally to stay informed. Continued use of the Site after updates will constitute acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

  • Email: hello@inkon.co
  • Address: SemTats LLC, 3146 W. Main Street, Riverton, Wyoming 82501, USA

For the purpose of applicable data protection laws, we are the data controller of your personal information.